Ombudsman Ortal Naveh, Director of Public Inquiries and Patient Experience Address: P.O. Box 3235. Jerusalem 9103102 Fax: 02-6522950 Email: pniotzibur@szmc.org.il Accessibility Ms. Osnat Erez Bar-Haim, Accessibility Supervisor Tel: 02-6666012; Fax: 02-6555115; Email: negishut@szmc.org.il Ms. Rachel Bulvik, Equality Supervisor Tel: 02-6666608 Social Services Location: 6th floor Tel: 02-6555136, 02-6666138 Email: social@szmc.org.li The social service staff offers support to the patient and their family members, preparation for complex treatments, information about rights and services inside and outside the hospital and assistance in planning all aspects of the discharge from the hospital. Yad Sarah Location: 3rd floor, facing the stairs Hours: Sun-Thu, 10am-2pm; Fri, 10am-12pm Tel: 02-6555195 Yad Sarah offers auxiliary equipment for patients. RM 2 The offices of the military unit for medical monitoring are located on the 2nd floor, at the entrance to the ER. Security Department The office of the chief security officer is located on the 2nd floor, at the entrance to the ER. You can contact the department with any issue pertaining to security and loss of items. Tel: 02-6555008/5, 02-6666661 (24/7)
