Assistance Services

Ortal Naveh, Director of Public Inquiries and Patient Experience

Address: P.O. Box 3235. Jerusalem 9103102
Fax: 02-6522950

Ms. Osnat Erez Bar-Haim, Accessibility Supervisor

Tel: 02-6666012; Fax: 02-6555115; Email:
Ms. Rachel Bulvik, Equality Supervisor
Tel: 02-6666608

Social Services
Location: 6th floor
Tel: 02-6555136, 02-6666138
The social service staff offers support to the patient and their family members, preparation for complex treatments, information about rights and services inside and outside the hospital and assistance in planning all aspects of the discharge from the hospital. 

Yad Sarah
Location: 3rd floor, facing the stairs
Hours: Sun-Thu, 10am-2pm; Fri, 10am-12pm
Tel: 02-6555195
Yad Sarah offers auxiliary equipment for patients. 

RM 2
The offices of the military unit for medical monitoring are located on the 2nd floor, at the entrance to the ER.

Security Department
The office of the chief security officer is located on the 2nd floor, at the entrance to the ER. 
You can contact the department with any issue pertaining to security and loss of items. 
Tel: 02-6555008/5, 02-6666661 (24/7)