Being cared for in the emergency room (ER) typically brings legitimate stress and anxiety. We therefore endeavor to do everything possible to help you and aleviate those concerns.
Patients arriving in the emergency department present with many different conditions. Treatment must therefore be prioritized based upon the severity of each case and not according to order of arrival. Please be patient and understanding and every case will be treated.
Admission and payment
Upon your arrival at the Department of Emergency Medicine, you will need to register at the reception desk located at the entrance. You also need to present a physician's referral letter or a payment guarantee from your Kupat Cholim. Without these documents, you will be required to pay for the visit. If you present us with a payment guarantee at a later date, you will receive a full refund.
Once you've completed the administrative arrangements, you will be examined by a triage nurse who will refer you to further testing and treatment based on your condition. As needs dictate, you will undergo different examinations - blood tests, imaging and a physician's examination - and preliminary treatment will be administered. You may be referred to the Ambulatory Emergency Department, located near the main emergency department on the 2nd Floor.
Based on the physician's assesment, your course of treatment will be one of the following:
a. Observation - The Emergency Department medical staff will closely monitor your care until it is determined that you can be released.
b. Hospitalization - Inpatient care within the relevant medical department.
c. Discharge - If you are determined to be healthy allowing for immediate discharge, you will receive an explanation from a physician along with your medical file. Where relevant, the medical staff will issue you any prescriptions and guide you in regards to follow-up. Please take this medical file to the Patient Admissions Office in order to receive a discharge note. If no payment guarantee was presented, you will be issued a bill.
The Emergency Department is very busy. In order to provide all our patients with the best care, we must limit to one escort for each patient. Please be understanding and respect the privacy of our patients.
The Department of Pediatric Emergency Medicine is located on the 6th floor with direct access from the rear of the building.
The reception desk is staffed from Sunday- Thursday: 8am-11pm
After 11pm, please go first to the reception desk of the main ER (2nd floor). After opening a patient file, you'll be directed to the Peds ER for treatment.