Emergency Room (ER) - Admission and Discharge

Finding yourself or a loved one being treated in the Emergency Room (ER) can give rise to a great deal of stress and anxiety. We hope that the information below will help to alleviate some of the fear, worry and uncertainty.

Please understand that patients are seen according to the doctors’ evaluation of the severity of each case, and not in the order in which they arrive. Every patient will be seen and given the fullest attention.

Admission and Payment

Upon your arrival at the Department of Emergency Medicine, you will need to register at the reception desk located at the entrance. You also need to present a physician's referral letter or a payment guarantee from your Kupat Cholim (HMO). Without these documents, you will be required to pay for the visit. However, if you present us with a payment guarantee for a later date, you will receive a full refund.

Triage

Once you have completed the registration process, you will be examined by a triage nurse who will refer you for further testing and treatment as required based on your condition. As needs dictate, you will undergo different examinations (blood tests, imaging, a doctor's examination) and receive preliminary treatment. You may be referred to the Ambulatory Emergency Department, located near the main emergency department on the 2nd Floor.

Hospitalization

Based on the doctor's assessment, your course of treatment will be one of the following:

• Observation – The ER medical staff will closely monitor your situation until they are satisfied you can be discharged.
• Hospitalization – Inpatient care within the relevant medical department.
• Discharge – If you are healthy enough for immediate discharge, you will receive an explanation from a doctor along with your medical file. Please take this medical file to the Patient Admissions Office to receive a discharge note. Where relevant, the medical staff will give you any prescriptions and advise you about possible developments. If you did not provide a payment guarantee when you arrived, you will be issued a bill. As mentioned above, you can receive a full refund if you produce a payment guarantee at a later date.

Escorts

The Emergency Department is a very busy area. In order to provide all of our patients with the best care, and to enable freedom of movement, we limit each patient to one escort. Thank you for your understanding.

Pediatric ER

The Department of Pediatric Emergency Medicine is located on the 6th floor with direct access from the rear of the building.
The reception desk is staffed from Sunday-Thursday: 8:00 - 23:00.
After 23:00, please go first to the reception desk of the main ER (2nd floor). After opening a patient file, you'll be directed to the Pediatric ER for treatment.