The Department of Emergency Medicine - the point of arrival for most patients seeking urgent medical care - serves as the gateway to the hospital. We, the nurses of the department, understand that we are the first professional faces that the patient encounters at Shaare Zedek. In a place of pain, anxiety, and uncertainty, we approach each patient with sensitivity and professionalism to facilitate the treatment process.
The nursing team is responsible for receiving the patient upon arrival, performing an initial triage based on urgency and prioritizing the patient's care throughout his/her stay in the department. This requires the team to possess extensive knowledge and versatile skills, including resuscitation, care for complex and critical conditions, managing patients with varying levels of acuity while prioritizing and making quick decisions, all while maintaining efficiency during high-pressure and emergency situations and collaborating closely with the medical staff.
We are well aware that the patient's situation is a matter of concern to members of his/her family or social support network. We therefore emphasize involving and engaging the patient's various support systems during the treatment process. Our goal is to provide quality, efficient care while ensuring the patient's dignity and considering the needs of the family members.
We take pride in our role as the front-line team providing essential care, support, and comfort to those who require immediate medical attention. We work tirelessly to make the treatment process as smooth as possible and maintain open communication with the patient and their loved ones throughout their stay in the Department of Emergency Medicine.
